In one vile 111 call released by the LAS, a caller tells a handler: ‘Don’t get me mad… If I come there I will kill you.’ Emergency call co-ordinator Jude Rodman-Cole revealed how the torrent of abuse ...
NHS 999 staff are quitting and suffering burnout caused by the “relentless pressure” of calls, according to new research. Figures obtained by Unison from ambulance services showed high turnover rates ...
People have been left heartbroken after hearing about the calls 999 handlers receive on an almost daily basis - and it has sparked a discussion about mental health ...
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