An AT&T customer who switched to the company’s FirstNet service for first responders got quite the shock when his bill came in at $6,223.60, instead of the roughly $260 that his four-line plan ...

AT&T is leveling up the industry with a bold guarantee to our customers, promising an elevated experience focused on connectivity they can depend on, deals they want, and the prompt, friendly service ...

WTF?! Nobody likes an unexpectedly high expense, especially when it's an AT&T wireless bill that instead of being the usual $250 is a massive $6,223. That was the shocking amount a Redditor was ...

AT&T is using a variety of means, including an industry-first service-level guarantee for consumers, in an effort to elevate customer experience for subscribers. Following my participation at the AT&T ...