The phone call that some Superior residents received Monday night wasn't a prank. The automated voice asking for help finding a missing 8-year-old boy was legitimate. The community alert targeted the ...

PARKERSBURG –­ A new automated calling system is being implemented by the Wood County Circuit Clerk’s Office to notify those summoned for jury duty. The new system is expected to be in operation ...

Bethlehem, Pa.-based St. Luke’s University Health Network is deploying a new automated scheduling system next week that will call individuals eligible for the COVID-19 vaccine and let them ...

Automated phone call programs can be an effective way for health systems to ensure that older adults are getting important information about care plans or to notify them of follow-up appointments post ...

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

We ran our first test of our automated calling system, One Call Now, this morning and should be able to use it tomorrow morning for that ice storm the forecasters keep discussing. The system, with ...

A new wave of conversational systems has entered the global market, with analysts pointing to the rapid rise of the AI voice call generator as one of the most significant communication breakthroughs ...

King’s Daughters Medical Center in Ashland, Ky., has filed suit against by District 1199 of the Service Employees International Union, alleging the union violated federal laws governing the use of ...

Google’s AI Search Mode Adds Gemini 2.5 Pro, Automated Calling, More Your email has been sent Gemini 2.5 Pro and Deep Search are only open to Google AI Pro and AI Ultra subscribers, who also receive ...

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The accuracy of Hawk-Eye and Foxtenn are allowing tournaments to reduce the number of officials on the court. By Stuart Miller The ball streaks through the air toward the base line, topspin yanking it ...