Consider the other end of the 911 line. Mrs. Garland doesn’t want to be a nuisance. In fact, she tried to see what the smell was herself earlier, but with all the rain recently her walker got stuck in ...
This post was updated Dec. 7 at 6:18 p.m. It was lightly raining when Ebony Moore – a customer relations agent at UCLA’s Trouble Call Desk – arrived at her office in the UCLA Facilities Management ...
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