Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239. CenturyLink customer Kirstin Appel and her husband live in Banks, a city ...

UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

CenturyLink offers DSL and fiber internet plans with no contracts or data caps. Its Fiber Gigabit plan costs $75 per month, while the Simply Unlimited DSL plan is $55 per month. CenturyLink operates ...

CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it answers.

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem. At ...

After a late July storm, southern Albemarle County resident Melissa Riley went more than 50 days without internet or phone service before CenturyLink resolved the problem just this past Friday.

PLYMOUTH, Minn. — A metro family is demanding answers after a prolonged phone service outage has left their 95-year-old mother cut off from her children. The trouble began Last Thursday, Oct. 9, when ...

N.C. (WITN) - An Eastern Carolina community that went without phone service for nearly a month is able to take calls again. A CenturyLink spokesperson said a technical issue caused a phone outage and ...

BRINNON — Many CenturyLink customers in the Brinnon area were without phone service for over week, and though the problem has been partially resolved, locals say outages persist. Brinnon Fire Chief ...