I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

Optus has announced the introduction of "Optus Loop", a cloud-based telephony system for small and medium-sized businesses that provides hybrid mobile and fixed-line services. The telecommunications ...

James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK ...

Telephony was among the first communication platforms to be used and has been around for nearly 150 years. For most of this time, it existed as traditional hard-wired, exchange based technology. Over ...

As flexible work environments become the norm and hybrid learning continues to grow in popularity, many colleges and universities have embraced cloud-based collaboration tools to enhance communication ...

Every business needs a phone system. Historically, this meant purchasing an on-premise PBX, which stands for Private Branch Exchange, an old term from the earliest days of telephone systems.

A few months ago we told you about Switch, a new, cloud-based phone system from the makers of UberConference. Launched in beta back in September, the product is now becoming generally available for ...

Traditional telephony involves capacity planning around the busiest "hour" of the busiest day of the busiest week of the year. Since many cloud services use utility pricing models, it can be ...

Despite many large corporations switching to IT telephony solutions, it seems they're taking the next step, to Unified Communications, more cautiously. Is that because they don't understand it? The ...

President, Carolina Digital Phone Inc. - Provide leadership to the best group of enthusitic team members in a fast growing business. To continue reading this content ...

The shift to remote and hybrid learning in higher education has understandably generated a lot of conversation about the how and why of video adoption for remote learning. Telephony is following suit.