The intranet – usually a depository for internal material like training manuals – for the Jaywing Contact division, which does customer servicing, customer research and telemarketing for clients, ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. CollectPlus, the parcel delivery service that uses convenience stores for drop-offs and pick-ups, is targeting ...

Convenience stores, cornershops, newsagents, call them what you will -- nearly 5,000 local businesses in the UK have now been signed up by Amazon to receive and look after its customers' precious ...

Consumers have consistently sought easier and more convenient ways of shopping for the products and services they want. The drive to respond to customer needs has led to a multitude of delivery ...

“Boringly consistent” is the phrase that Neil Ashworth, the CEO of CollectPlus and chief commercial officer of Yodel, uses when summarising how he wants customers to perceive his business. The ...

Retail delivery and returns specialist CollectPlus has teamed up with on-demand transport app Gett to launch a rapid retail returns service for time-strapped consumers. The service will allow users of ...

CollectPlus chief executive Neil Ashworth is to take on additional responsibilities at owner Yodel, the delivery company. Ashworth has become chief commercial officer of Yodel, a position he will hold ...

Delivery and returns service CollectPlus is processing and delivering around 5,000 parcels back to House of Fraser customers free of charge, following the news that shoppers are unlikely to receive ...

Store-based parcel delivery and returns service CollectPlus said it will expand its network by 33 per cent to 7,500 stores in the next 12 months. Watford-headquartered CollectPlus, a joint venture ...

The tie-up with CollectPlus will enable shoppers to collect and return online purchases from more than 260 high street and online brands in these malls seven days a week. CollectPlus collections and ...

The move marks the first time in the retailer’s 20-year history that it has partnered with a third party click and collect service. The service will cost £4.49 for next day delivery. John Wyldbore, ...

Rising transactions and the growth of click & collect helped boost PayPoint’s pre-tax profits 11.5% to £46m for the year ending 31 March. The payment provider’s total sales grew 1.7% to £212.2m, ...