15th Annual Confirmit ACE Awards Honored Empire’s Outstanding Customer Experience Program NORTHLAKE, Ill.--(BUSINESS WIRE)--Empire Today, America’s largest shop-at-home flooring provider, has been ...

Integrators should focus on multiple areas of employee support, all with the goal of creating a strong culture. This will help deliver excellence for customers. EAKRIN/STOCK.ADOBE.COM We, as PCD ...

Keysight’s global services named Silver Globee Winner for achievement in customer engagement strategy Award recognizes Keysight’s commitment to customer success throughout innovation lifecycle ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Now is a time to secure customer trust and gain confidence that a business can deliver on ...

As “customer satisfaction” has emerged as a key performance indicator for businesses of all sizes, more and more companies are establishingvoice of the customer (VOC) programs to capture customer ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...

A culture of adaptability and round-the-clock support. Agile technology transfers and a steadfast commitment to quality. Sustainable, strategic alliances that foster lasting partnerships. These are ...

Simon Short’s appointment reflects market demand for embedded governance to accelerate customer success. COVINA, Calif., September 16, 2025--(BUSINESS WIRE)--xtype today announced that Simon Short, ...