15th Annual Confirmit ACE Awards Honored Empire’s Outstanding Customer Experience Program NORTHLAKE, Ill.--(BUSINESS WIRE)--Empire Today, America’s largest shop-at-home flooring provider, has been ...

Integrators should focus on multiple areas of employee support, all with the goal of creating a strong culture. This will help deliver excellence for customers. EAKRIN/STOCK.ADOBE.COM We, as PCD ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Now is a time to secure customer trust and gain confidence that a business can deliver on ...

Keysight’s global services named Silver Globee Winner for achievement in customer engagement strategy Award recognizes Keysight’s commitment to customer success throughout innovation lifecycle ...

There is substantial evidence correlating positive customer experience with business growth. Most customers spend more as a result of a positive customer experience, and more than half of customers ...

As “customer satisfaction” has emerged as a key performance indicator for businesses of all sizes, more and more companies are establishingvoice of the customer (VOC) programs to capture customer ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

IRVINE, Calif.--(BUSINESS WIRE)--Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, today announces the recipients of the 2021 Kofax Customer Excellence ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...

Simon Short’s appointment reflects market demand for embedded governance to accelerate customer success. COVINA, Calif., September 16, 2025--(BUSINESS WIRE)--xtype today announced that Simon Short, ...