A North Texas consumer asked NBC 5 Responds for help tracking down a refund for a recalled product. Jody Brown of Granbury said he struggled to find out what happened to the smartwatch he sent away as ...

In brief: If you currently own a 2017-2020 Fibit Ionic, you may want to return the device for a refund and a 40 percent off discount on future Fitbit purchases. The company is recalling the devices ...

Fitbit Ionic users take note, because today the company issued a voluntary recall for the smartwatch. Apparently, the Ionic's battery is at risk of overheating, which can burn users. As with many ...

How much is Fitbit giving for the recall? Fitbit is offering a refund of $299 to all Fitbit Ionic customers no matter what you actually paid for the device. Do I need to return the device? Yes. To get ...

WASHINGTON - Fitbit is recalling more than 1 million of its Ionic smartwatches sold in the U.S. and abroad over concerns that the battery can overheat and pose a burn risk to the person wearing it.

The fitness tracker company Fitbit is recalling about 1.7 million smartwatches containing a lithium-ion battery that can overheat and burn the user. The recall is for the Fitbit Ionic Smartwatch; none ...

More than two years after recalling about 1.7 million Ionic smartwatches sold globally, Google-owned Fitbit will pay a $12.2 million penalty for failing to alert consumers that the products can ...

Some of the users of the Fitbit Ionic reported that the silent alarm of their smartwatch is no longer working. Others were puzzled because they couldn’t find any setting on the Fitbit app. It may be a ...

Fitbit will pay a civil penalty of $12.25 million after it "knowingly failed to immediately report" a defect in its Ionic smartwatches that caused dozens of people to sustain burn injuries, the ...

Fitbit is recalling 1.7 million of its fitness-oriented smartwatches after customers reported burns caused by the watch battery overheating. Users said the Fitbit Ionic smartwatch could heat to the ...