Every frequent traveler knows the importance of a teched-out hotel, and we're not just talking about strong Wi-Fi, but robot concierges, iPhones as room keys, and a myriad of other technological ...

A Florida hotel recently made waves after a guest filmed himself checking in with a teleworker through a video screen. "Are you back here behind the desk, back there or are you somewhere else?” guest ...

NEW YORK, Aug. 4, 2025 /PRNewswire/ -- The hospitality industry is undergoing a major transformation powered by artificial intelligence (AI) and robotics, with hotels using automation reporting 30–40% ...

While high-tech hotel rooms may be the new peak of luxury, a new study reveals that it's leaving guests confused and reluctant to embrace the new upgrades. As more hotels embrace new features ...

NEW YORK--(BUSINESS WIRE)--More than half of hotels (56%) say they feel pressure to keep upgrading their tech, according to Hotels.com’s 2025 Hotel Room Innsights survey.* The annual survey of over ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Hotel guests in China might no longer have to worry about figuring out the air-con control panels or waiting in line to check in. Two major international hotel groups have just announced they're ...

Hotel rooms have become so sophisticated that many guests now struggle to operate the lights, wifi, entertainment systems and air conditioning, according to a new report. In a survey of 450 properties ...

Hotels are becoming so tech smart that many guests struggle to figure out how to turn the lights on. A report found that a growing number of travellers are so baffled by high tech accommodation that ...

CitizenM hotels make up for tiny rooms with more shared space, replacing traditional lobbies with large living rooms. Most have 24-hour grab-and-go food service. (Courtesy Marriott International) ...

This robot butler works for tweets, not tips. — -- The next time you check into an Aloft hotel and order room service, don't be surprised if it's delivered by a robot. The hotel chain, part of ...