9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...

When it comes to running a small or mid-sized business, answering the phone is an essential part of the day-to-day. And even though a ringing telephone may distract from urgent tasks, it might not ...

A new report by independent market analyst Datamonitor reveals the North American market for hosted outbound integrated voice response (IVR) services is set to more than double from an estimated $213 ...

Tom Milligan: Quite literally, any/all call center systems can be run as a hosted application. CRM, sales force automation, help desk/tech support, and the traditional contact center features: IVR, ...

- VoltDelta experienced an increase in market share due to its success in generating business for its customers MOUNTAIN VIEW, California, April 8, 2014 /PRNewswire/ -- Based on its recent analysis of ...

The global market for interactive voice response (IVR) systems is projected to reach $2.78 billion by 2017, according to new research from Global Industry Analysts (GIA). The growth, which is expected ...

Automatic attendants or auto attendants are telephony systems that act as digital receptionists. Telephony systems feature a voice menu system that transfers the incoming call and connects the caller ...