A few weeks ago, a friend called me to chat. While our children attend different schools, we often call one another to connect (and sometimes vent) about issues we—or our kids—are experiencing. “My ...

Most people can vividly remember a moment in their life when they felt very deeply heard and understood by another—perhaps by a friend or partner, therapist or teacher, family or community member. On ...

The art of proper questioning has become lost in today's world, resulting in poorer decision-making. Great listeners know to avoid making assumptions, instead using powerful questions to understand ...

She did her work experience in a hotel and worked as a waitress because she says: hice mis prácticas laborales en un hotel donde trabajé como camarera. She had to serve breakfast to customers and wash ...

Forbes contributors publish independent expert analyses and insights. I write about navigating the unspoken rules in today’s workplace. In today’s fast-paced and dynamic work environment, the ability ...

“It would be hard to name a more valuable pedagogical accomplishment than the mastery of questioning, listening, and response: three teaching skills as linked, though distinct, as the panels of a ...