In the modern enterprise, the IT department is often caught in a “maintenance trap.” Research suggests that IT teams spend up to 70% of their time simply keeping existing systems running—patching ...

Keeping up with the ever-changing IT needs of a growing business can be a logistical nightmare. That’s why so many organizations have outsourced IT management to managed service providers (MSPs).

The number of cyberattacks has soared in the past year, with an increase of 300 to 400 percent as more employees are working at home due to COVID-19. “Remote work extends the perimeter of a business, ...

IT is a critical part of most businesses, especially as remote work becomes more permanent. The IT team handles software implementation, technical support, device maintenance and acquisition, and ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Managed IT services may prove a useful part of agencies’ ...

Businesses have long used managed service providers (MSPs) to supplement organizational needs, providing IT support for companies that don’t have specialized expertise in-house or those who prefer to ...

MSPs are leveraging AI to radically transform the way they deliver services, the types of services they provide and how they interact with customers. The infiltration of AI into the managed services ...

NASHUA, N.H., March 2, 2020 /PRNewswire/ -- SkyTerra Technologies, a growing IT cloud advisory and development firm, and Microsoft partner, has welcomed Chad Goodrich as Managed Services Manager for ...

IT managed services are prepackaged hardware, application software and associated support, usually sold with “bundled” pricing. Subscription-based cloud applications fall into this category, and if ...

The managed service provides managed laptop computers to staff in a secure, systematically managed, and supported environment. This service is available to all staff that have been migrated to the ITS ...