54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Six out of ten patients find that online scheduling tools are too complex to navigate. As a result, patients schedule the wrong type of appointment, seek care elsewhere, or forgo care entirely. At the ...

Zocdoc, which partners with electronic health records and practice management software vendors to give providers real-time online scheduling and other free tools that complement their existing ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Patient access – or the ability of individuals to receive healthcare services whenever they need them, regardless of factors such as location, socioeconomic status, language barriers, or ...

IRVINE, Calif.--(BUSINESS WIRE)--Kareo, the leading provider of cloud-based clinical and practice management software solutions for independent healthcare practices and billing companies, and ...

Recent studies indicate that almost 60% of patients favor telemedicine platforms for addressing their healthcare requirements. This preference underscores a notable transformation in the delivery and ...

Forbes contributors publish independent expert analyses and insights. Mark Travers writes about the world of psychology. Artificial intelligence is mostly a blessing. But sometimes it can be a curse.