Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Remote desktop connections have many uses, whether it's for professional purposes or helping someone out. You've probably had to help a friend or family member over ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Microsoft's Quick Assist app will be getting enhanced by Windows quality updates, starting this month and the next, and these updates may overcome issues associated with its switch to being a Windows ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Windows admins have been ...