Salesforce CRM has elevated the set of its generative artificial intelligence (AI) tools with the launch of the AI Cloud service. With this, the company claims to offer one-stop AI-powered solutions ...

Salesforce has launched a CRM app for small businesses that it says will help them manage customer relationships, centralize key data and maintain growth. The new tool, Starter, is now generally ...

Australia's leading telco Telstra has added wireless CRM capabilities to its portfolio thanks to a partnership with Salesforce.com, company officials said Wednesday. The six month exclusive deal ...

Who Is Salesforce CRM For? Salesforce is a powerhouse platform ideal for companies that want to see better results from their sales and marketing efforts. You can run multichannel campaigns through ...

Your Customer Relationship Management (CRM) tool is by far the most important part of your RIA firm’s tech stack. A recent study showed out of several hundred RIA firms surveyed, 94% of respondents ...

Businesses often encounter challenges in configuring their customer relationship management (CRM) platforms, whether because of requirements specific to their organization or industry or a lack of ...

Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...