Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...
Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...
Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer service ...
Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with real enterprise adoption and ROI.
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West Monroe Named in the 2025 Salesforce Consulting Services Landscape by Independent Research Firm
West Monroe, a global business and technology consulting firm, announced it has been named among Notable Vendors in Forrester's report, The Salesforce Consulting Services Landscape, Q4 2025. The ...
Salesforce today announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ability to understand and take ...
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