Salesforce has added an application hub to its Desk.com customer support app. Stocked with more than 50 partner apps, Salesforce said the hub is designed to be a one-stop-shop for SMBs looking to ...

Salesforce quietly introduced a new app in its App Exchange on Wednesday that was developed by The Trade Desk as a way to convert CDP identity data to Unified ID 2.0 (UID2) IDs. These IDs can be used ...

Salesforce.com’s Desk.com service is about to add multilingual support to the cloud-based help-desk software, the company said Thursday. Beginning on June 6, Desk.com will have support for 39 ...

Opportunity management is added for the first time in this latest version of Desk.com. Salesforce's Desk.com has always been unapologetically designed with small companies' needs in mind. The default ...

Last September Salesforce.com confirmed its reported acquisition of hosted help desk company Assistly. Tonight Salesforce.com is relaunching Assistly as Desk.com, a new service for small businesses ...

More than 50 percent of small businesses fail in the first five years, according to the Small Business Administration. To avoid being among this statistic, small businesses must differentiate ...

The social customer service platform Desk.com is branching out to a bigger global audience thanks to increased language support. On June 6, Desk.com will roll out Multilingual Customer Support, which ...

Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...

SAN FRANCISCO--(BUSINESS WIRE)--The Trade Desk, the largest independent global demand-side platform, today announced that Unified ID 2.0, the open source solution for identity across devices and ...

Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...