Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered capabilities aimed at making employee support and human resources solutions more ...

Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce Agent Builder enables users to build ...

A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality.… A team led by Kung-Hsiang ...

Good morning. Salesforce has reached a milestone with Agentforce. The Fortune 500 company added its product, Agentforce—an autonomous AI agent platform—to provide customers with 24/7 AI-powered ...

2025 is shaping up to be the year for the new AI agent "workforce" to enter healthcare. Salesforce on Friday released Agentforce for Health, a new library of pre-built agent skills and actions ...

Salesforce has already announced a partnership with CrowdStrike as one example of such a capability. These partnerships are part of a move towards even more integrations that will extend agentic ...

Increasingly capable "reasoning" AI models have a good chance of sparking an AI "agent" revolution. Salesforce is in a great position to capture a large share of the highly lucrative enterprise "agent ...

As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning itself ...

On Thursday, Salesforce launched its inaugural Salesforce AI Research in Review report, highlighting the tech company's innovations, including new foundational developments and research papers from ...