Shopify is grappling with a major technical outage that has left thousands of merchants unable to access their accounts. The ...

OpenAI has hired ex-Shopify executive Glen Worthington to lead product and customer support. At Shopify, Worthington led an AI-centric plan to streamline merchant interactions. His departure comes ...

Shopify highlighted just last week that it now powers 12 percent of all ecommerce in the United States, a figure that places ...

Last year, between Black Friday and Cyber Monday, the platform handled $11.5 billion in sales, according to a Shopify press ...

Shopify's Cyber Monday outage shocked merchants as login failures, POS breakdowns, and checkout issues disrupted one of the ...

Is Shopify down? Shopify experienced a significant outage on Cyber Monday, preventing thousands of merchants from accessing ...

In 2012, Canada-based software company Shopify, was poised for the kind of 'hold-onto-your-seat' hypergrowth that most startups dream of. At the time, the company had been named as one of the ten ...

As many organizations stick to remote work or hybrid models, questions about what type of organizational culture can best support their business in this new work reality remain top of mind.

Shopify has hired dozens of outsourced customer-service representatives in recent months. These contractors help merchants troubleshoot issues on their online stores. The outsourcing came after ...

Shopify's Winter 2026 Edition showcases advances in AI, partnerships, and upgrades across checkout, retail, and merchant ...