While solution providers anxiously await the release of Microsoft's unified communications product portfolio later this month, the company in the meantime is making strides to bring its small business ...

When it comes to choosing a business phone system, you might find yourself stuck on a critical question: Should you stay with traditional phone systems or switch to VoIP (Voice over Internet Protocol) ...

The best phone systems for small businesses use Voice over Internet Protocol (VoIP) technology to turn internet-connected devices into communication hubs. These affordable VoIP solutions offer ...

The U.S. Federal Communications Commission (FCC) appears to be taking a hands-off approach to regulating voice over Internet protocol (VoIP) technology. Consequently, VoIP vendors can continue to grow ...

Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational efficiency, ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...

After putting the best VoIP plans through their paces, our research determined that Zoom Regional Unlimited is the best alternative to Ooma Office Essentials. Not only does the plan offer a wider ...

Ooma Office delivers nearly all the features a small business could ask for in a VoIP PBX, at a very affordable price. Every business must interact with its customers via the telephone at some point.

Many companies are opting for Voice over IP communication phone service instead of traditional phone services due to the many benefits it can provide to an organization. VoIP allows users to make ...

Contractors today face numerous challenges. Missing calls from clients and the public shouldn’t be one of them. Many have switched to VoIP (voice over internet protocol) from traditional landlines in ...

Last week's Skype outage left many small businesses in the lurch and emphasized the importance of having a backup for when IP services fail. Marguerite Reardon started as a CNET News reporter in 2004, ...