Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...
Following a 50% increase in knowledge base coverage, Yotpo has renewed its collaboration with Quack to continue scaling AI-powered CX. SAN FRANCISCO, Nov. 12, 2025 /PRNewswire/ -- Quack, the proactive ...
There has never been more demand for exceptional business-consumer interactions than today: 80% of customers say their experience with companies is as important as their products or services. But the ...
The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The newly compromised ...
With startups, we're talking about rough, unfinished products being unleashed into the hands of critical strangers -- the type that don't mind sending scathing emails every now and then. Support ...
We are looking for a self-starting, enthusiastic, empathetic, Seattle or Portland-based candidate to join the Bold Type Tickets team! Bold Type Tickets is The Stranger’s and Portland Mercury’s local ...
What has the ticket support call line looked like for IT leaders over the past year and how have IT leaders tackled these requests? COVID-19 has kept IT leaders busy. We’re not shocked, either. About ...
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