When tragedy strikes, calling an ambulance or police as quickly as possible can be a matter of life and death. Staffing issues continue to plague 911 call centers, but with the helping hand of ...

Increasing competition, higher customer expectations, rising costs and congestion are today all converging in a big bang moment demanding change. Organizations need leaner, more efficient models to ...

A triaging system powered by artificial intelligence (AI) has significantly cut patient waiting times at a GP practice in Surrey. In a bid to improve their patient experience, the Groves Medical ...