Stacey Hanke is founder of Stacey Hanke Inc. and author of “Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday.” Your listeners are exhausted. They're fighting an uphill battle ...

People who are widely liked at work often rely on subtle communication habits that shape how others perceive their warmth and professionalism. Small behaviours, from a sincere greeting to confident ...

Human beings are built to size each other up quickly. These first impressions are influenced by a number of factors, such as facial shape, vocal inflection, attractiveness, and general emotional state ...