Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Boss battles can be frustrating, but even more infuriating is when your game console gives up the ghost. I had this happen with an Xbox One X back in the day, and fortunately it was under warranty ...

Extend your console lifecycle beyond its warranty. I always enjoy seeing more work going into the right-to-repair. It’s a great way to see your items continue booting up for the long haul. There have ...

Microsoft is expanding Xbox Series X|S console repair options in a bid to promote sustainability and reduced waste. As shared ...

Microsoft could give users access to the parts and equipment to repair their own Xbox consoles and accessories. As first reported over the last few days by Grist, Microsoft has reached an agreement ...

This is a big month for console gamers. Sony last week launched its PlayStation 4 to retail, and tonight at the stroke of midnight, stores like Best Buy will begin selling Microsoft's Xbox One. That ...

For the thrifty Xbox gamers out there, a new development from Microsoft might come as a breath of fresh air. The tech giant has taken a significant step towards reducing e-waste and providing ...

Microsoft has been making great strides in repairability with regards to their Xbox support. This is to the benefit of both individuals looking to repair devices and organisations looking to partner ...