When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

To make matters worse, a dominant trend in organizations—especially in the U.S.—has been to focus formal performance reviews on positive events, making any discussion about negative or potentially ...

Being called into the boss’s office for a private conversation is intimidating. The request can leave you worried about your job security. If you aren’t happy at work, however, you may be the one who ...

Leaders are always called upon to engage in challenging and difficult conversations. That’s appropriate: if leadership is about creating the conditions for others to manifest change – or, in an ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

One of the hardest challenges my clients face is figuring out how to tackle difficult conversations. “Difficult” can be anything ranging from providing constructive feedback, discussing diversity ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Difficult Dialogue events are panel conversations hosted by CU Boulder's Center for Humanities & the Arts (CHA) that bring together people to discuss challenging issues from their own perspectives.

The question came at the end of an energetic workshop on climate change. It was early March, just before COVID-19 changed everything. In a room full of Duke alumni and alumnae, a middle-aged woman ...

I was traveling in the days immediately following Oct. 7, 2023, and consequently had my TA teaching my doctoral research methods class that week. When I returned the following week, I started the ...