In this article, we’ll examine these four retail engagement shifts and share how leading retailers are adapting their ...

Frost & Sullivan honors the company for its leadership in technology integration, collaboration, and innovation across the ...

“What I’m most proud of is the long-term impact. Sustained demand helps protect livelihoods and keep skills alive. E-commerce ...

Google's AI Mode checkout aims to reduce friction, but retailers question what it means for brand control, cross-sells, and ...

When costs climb and consumers tighten budgets, most franchises raise prices or cut staff. But the smartest brands are ...

Friction isn’t always a flaw. When effort is intentional and optional, it can turn routine interactions into experiences ...

The automotive industry stands at the edge of a revolution, and it's not just about the technology inside cars.

Kroger expands its Google Cloud partnership to deploy Gemini Enterprise for CX nationwide, adding AI-powered shopping and ...

BMW Group Middle East has closed 2025 with another year of robust and sustainable growth across its portfolio (BMW, MINI and ...

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

The identity verification company recruited the former Mastercard senior executive to lead product strategy and North ...