Industry-focused artificial intelligence, growing adoption of agentic systems and edge AI, “born in the AI era” cyberattacks ...

undeniable efficiency, it cannot replicate the nuanced, empathetic understanding that defines authentic human interaction.

A number of travel companies want you to pay extra to bypass the bot and talk to a human. The Travel Troubleshooter opines on ...

The information you already hold is probably enough to create a time-saving chatbot or reduce the drudgery of endless reports ...

As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human.

The West Midlands Police football fan ban drama is only the latest in a long line of public embarrassments caused by people ...

OpenAI says it will soon start showing advertisements to ChatGPT users who aren't paying for a premium version of the chatbot ...

While AI was the most talked about subject at the conference, industry experts also discussed store-level tech innovation and ...

The Communications Minister said robust laws exist as Gardai investigate reports of sexual images produced by X’s chatbot.

The key will be to ensure the new retail experiences are better and more efficient without inadvertently bungling the ...

A Stranger Things documentary sparked online claims of ChatGPT use, but the director says she saw no AI writing in the writers’ room.

Generating sexual deepfake images without consent will become illegal within weeks, David Lammy confirmed amid an outcry over ...