Switching costs are zero. Expectations are high. Learn the strategies that stop churn and keep customers engaged for the long ...

Advanced analytics can help pharma companies make better decisions on connecting with customers, with impressive results for those who get it right. In the pharmaceutical industry, as in all other ...

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...

“Fraud detection today is about precision, not just protection. The ability to differentiate legitimate customers from ...

The media landscape can change in a snap. A new social media platform could explode in popularity, or a shift in consumer ...

Five9, Inc. (NASDAQ:FIVN) is one of the best agentic AI stocks to buy now. As of December 10, Wall Street’s consensus on ...

We sent over a dozen questions to Mixpanel's CEO about the company's data breach. Here's what we want to know.

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

Klaviyo's AI-driven platform seamlessly combines marketing, service and analytics for real-time personalization.

Adobe is looking for an Advanced Analytics and Data Science Engineer for its locations in India. A full-time position, this role helps the Integrated Customer E ...

Increased adoption of AI in healthcare has the potential to reduce the administrative burden, improve workflows and ...