Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...

Parloa GmBH, a Berlin-based artificial intelligence customer experience automation platform startup, announced today it has ...

I wrote about some of the bigger players in Calgary’s coffee scene — Fratello, Phil and Sebastian, Monogram, Rosso and the ...

Starting later this year, Woolworths shoppers will able to use AI to plan meals and even add items to their carts. It’s ...

Edge infrastructure only makes sense when a solid business case can be built for it among key stakeholders across a company.

The ActivEngage AI Suite introduces purpose-built, AI-enhanced tools and options designed to strengthen human conversations and guide customers to real people.

Coffee shop customer Paulina, 32, was given the damning indictment in a handwritten note telling her she was too loud. She ...

D2C founders call for ‘fast, not frantic’ delivery models at industry roundtable Over the last few years, delivery speed has ...

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

Assemblyman David Bailey Jr. said Gov. Phil Murphy is seeking to weaken the bill he sponsored, which passed both chambers ...

Two humanoid robots held a fully unscripted, on-device AI conversation for two hours without human intervention, scripting, ...

"The main reason I go now is that I'm looking for well-above-average lap dances. I almost always go by myself. I'm generally ...