CIOs are moving beyond AI copilots to autonomous agents. Learn where agents deliver value, how to govern them, and how to integrate with legacy tech.

New Shopify connection lets agencies deploy AI chat and voice agents that answer product questions in real time and ...

The relationship between end users and the channel is undergoing a fundamental shift. Distributors, resellers and integrators who once competed primarily on price and availability are being asked to ...

ZDNET's key takeaways Data mobility is essential for optimizing process flow and organizational health. System integration is ...

Enterprises want more value from their data, but research from Salesforce shows how silos, gaps in strategy and low data ...

BURLINGTON, NC, UNITED STATES, January 12, 2026 /EINPresswire.com/ -- IMMSA is pleased to announce the acquisition of ...

As a ServiceNow Build Partner, authID provides the integration for a secure, frictionless way for contact center associates to verify and authenticate the identity of the caller, enhancing trust at ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact ...

A fundamental tension is reshaping enterprise software investment, with veteran investors and AI evangelists offering starkly ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...