Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

The Disclosure and Barring Service (DBS) has launched a new Customer Satisfaction Survey, to collect feedback from Disclosure and Customer Service ...

DES MOINES — The Better Business Bureau (BBB) serving Greater Iowa has launched a new multilingual online chat support ...

For years, the potential of Artificial Intelligence (AI) was limited by a single interface, the chat box. Between 2023 and ...

Donald Trump’s much-touted $499 T1 gold smartphone is still undelivered months after launch, leaving more than half a million ...

She managed to gain brief access to her Instagram account, but before her eyes, she was watching someone message Meta's ...

This is the year to sharpen business strategy, expand your network, develop your team, and innovate with purpose.

Both Betterment and Schwab Intelligent Portfolios have created solid offerings, but Schwab Intelligent Portfolios has lower fees.

Walmart partners with Google Gemini for AI shopping. Seamless checkout within the chatbot launches soon in the US.

Generative AI as a Strategic Enabler for Global Start-Ups Entering Southeast Asian Markets: Capabilities, Illustrative Cases, ...

Talented executives too often accept CEO roles without fully interrogating whether the context—not just the title—sets them ...

Great leaders ask great questions. Here are 10 powerful questions you should ask as a leader or manager, to push the limits ...