Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but ...

Verizon's service is now recovering following a major outage which left many users reporting no service and seeing an SOS ...

The Quebec Superior Court has authorized a class-action lawsuit against Ticketmaster that accuses the American company of charging abusive service fees on ticket sales. In a ruling dated Monday, ...

A customer emails: “Your chatbot told me one thing, your agent said another, and your manager gave me a third answer.” Sound familiar? According to a report by PwC, 32% of customers abandon brands ...

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LANSING, MI -- One customer’s decision to pass up on a Blazing Suits instant ticket led a Wayne County man to a lottery win he never expected. “There was a Blazing Suits ticket set aside on the ...