While more businesses have adopted intelligent customer service systems to improve efficiency, consumer complaints are mounting over chatbots' inability to understand or resolve problems, with ...
Claims surfaced on dark web forums alleging access to Kraken’s internal support systems is being sold, though no evidence has confirmed a breach. The unverified listing emerged as major exchanges face ...
During President Donald Trump's first year back in office, auditors said customer service at the Social Security Administration markedly improved as tens of millions more Americans were served in 2025 ...
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