Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. May 01, 2024, 05:55pm EDT Atlassian co-founders & co-CEOs ...

SELCO selected eGain AI Knowledge Hub following a comprehensive RFI-driven evaluation. The credit union team unanimously selected eGain as their top choice due to clear differentiation as a ...

As remote work training libraries exceed 500+ hours per company, Docsie reports significant increase in enterprise platform integration requests. Organizations converting Salesforce implementation ...

Radiology is an information technology business where data is the currency. Our modalities collect and process data; we analyze those visual and numerical data and convert them to auditory and written ...

As someone who has built market data systems, I can attest to the quantifiable cost of data discrepancy. This same principle can be applied to any organization's knowledge assets. At a previous ...

SAN FRANCISCO & DÜSSELDORF, Germany--(BUSINESS WIRE)--With a commitment to maximizing the value of AI for enterprise contact centers, Conversational AI leader Cognigy today announced the launch of ...

AI-powered, interactive knowledge bases are transforming static documentation into dynamic, contextual experiences that learn from every user interaction.

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...

While there's been some speculation that AI could lead to the death of SaaS, the reality is that AI has a lot to learn from today's enterprise application vendors before it can afford to kill them off ...

As the World Cup expands to 48 teams across three countries, FIFA is turning to Lenovo’s enterprise AI to support team ...