A knowledge graph provides the associations between resources in a potentially complex information space. There is an intriguing fallacy (what I call the disconnected data fallacy) that seems ...

Sometimes, you can enter into a technology too early. The groundwork for semantics was laid down in the late 1990s and early 2000s, with Tim Berners-Lee's stellar Semantic Web article, debuting in ...

Wikidata has built the semantic web backbone supporting knowledge cards in popular engines. Now, it's extending this foundation using a vector database to enhance its existing knowledge graph and ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

Personal knowledge-based software can store information permanently and make it accessible at any time you need. You can easily search, browse, and access documents, images, and other files from one ...

This post talks about the best free knowledge base software available for Windows 11/10. A knowledge base software is basically a database that is used for creating, storing, organizing, and managing ...

Knowledge bases are powerful self-service features that improve customer satisfaction, enhance user experience and reduce customer support costs. The knowledge base can also be an SEO goldmine if ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...