Optus’ decision to outsource its mobile networks and call centres offshore contributed to delays in detecting a fatal Triple Zero outage, and the telecoms group should speed up plans to bring ...

Optus commissioned Dr Kerry Schott to lead the review after hundreds of emergency calls failed to go through during the outage, with two deaths directly linked to the failure. Reacting to the findings ...

The review examined Optus’s September 18 outage that has since been linked to two deaths, and urged the Singaporean-owned company to consider whether an overhaul of its board was needed to improve its ...

Add articles to your saved list and come back to them any time. Optus workers face the sack or financial penalties after an independent review exposed a litany of failures behind September’s deadly ...

The Optus logo is displayed outside a store in Sydney, Australia, on Sep 29, 2025. (File photo: Reuters/Hollie Adams) Singtel-owned Optus, Australia's second-largest telecom services provider, said on ...

Dec 18 (Reuters) - An inquiry into Optus’s emergency services telephone number outage in Australia, which resulted in two deaths, revealed a series of failures during a firewall upgrade that left ...

Optus management has been sharply criticised in an independent review into September’s fatal emergency call outage, which found that a series of avoidable failures and cultural shortcomings at the ...

The nation's second-largest telco failed to adequately execute a service upgrade on September 18. The misstep has been linked to two deaths. Experienced executive Kerry Schott was tasked with getting ...

The Optus logo is displayed outside a store in Sydney, Australia, September 29, 2025. REUTERS/Hollie Adams Australian telecom company Optus has fully restored its National Broadband Network (nbn) ...

Some Queensland Optus customers say they are still affected by a network outage on Thursday, despite the telco insisting the issue has been resolved. More than 90,000 Optus customers across Brisbane ...

Dec 4 : Australian telecom company Optus has fully restored its National Broadband Network (nbn) services in Brisbane and other affected areas of Queensland following a recent outage, a company ...