As catastrophe seasons intensify, insurers and brokers are being judged not just on speed of settlement, but on how early ...

Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and ...

A MAJOR incident has been declared after thousands have been left without water for four days straight. As many as 25,000 ...

Some London restaurant owners say food delivery apps are cutting into profits while also costing customers more. As operating ...

A Zomato delivery partner’s late-night video alleging verbal abuse by a customer over upstairs delivery has gone viral, ...

Buick ranked highest for mass-market customer satisfaction in J.D. Power’s latest Sales Satisfaction Study, scoring well ...

Elon Musk announced Tesla would no longer allow outright purchases of self-driving software, and users aren't happy.

A popular grocery store in Santa Fe is shuttering its doors, leaving many in the area devastated and scrambling to find a new ...

Matt Ryan says he is motivated to take care of unfinished business in his new role as the Atlanta Falcons president of ...

As Aldi prepares to expand into Colorado with more than 50 stores and a distribution center, online chatter and word-of-mouth ...

The company has been under intense scrutiny as its performance and chief executive have rarely been out of the headlines for ...

The next stumbling block is legacy processes that assume humans are doing all the work. Banking processes were historically ...