Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.
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The 70% factuality ceiling: why Google’s new ‘FACTS’ benchmark is a wake-up call for enterprise AI
According to the initial results, no model—including Gemini 3 Pro, GPT-5, or Claude 4.5 Opus—managed to crack a 70% accuracy ...
AI search goes far beyond Google. Here’s how to see where your brand shows up across ChatGPT, Claude, Gemini, and Perplexity.
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