roverIQ Introduces Ava, the AI Voice Assistant for StayNTouch Hotels That Answers Calls, Manages Reservations, and Elevates the Guest Experience

Photo Credit: roverIQSAN FRANCISCO, (GLOBE NEWSWIRE) -- roverIQ has launched Ava, an AI-powered voice assistant built ...
Vermont Business Magazine

CallFinder unveils targeted microlearning video training for contact center teams

BenchmarkPortal’s Learning Channel+ is a subscription-based microlearning library built for contact center agent training and coaching, featuring 50+ workplace-friendly videos in approximately ...
MyChesCo on MSN

Exton senior living earns silver Callbell award for rapid response care

EXTON, PA — Exton Senior Living earned IntegraCare’s Silver Level Callbell Award for the fourth quarter of 2025 after ...
Lansing State Journal

Ingham County officials planning to make 911 center part of sheriff's office

The Ingham County Sheriff's Office has been running the 911 center on an interim basis since last fall. That should be ...
TwistedSifter on MSN

Call center employee is fed up with scammers, so he came up with the perfect script to deal with them

These fraudsters need to be taught a lesson.

Bolna Raises $6.3 Mn to Reinvent Enterprise Voice AI in India

Enterprise voice artificial intelligence startup Bolna has raised $6.3 million in a seed funding round led by General ...