CareXM today announces the introduction of an AI Voice Agent within its non-clinical answering platform, extending its role in helping providers manage growing call volume without adding operational ...

Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

With its four-city nonprofit workshop tour, OpenAI aims to accelerate the integration of artificial intelligence into India’s ...

Plume has acquired Dublin-based Sweepr, adding an AI-native customer-care orchestration layer to its cloud platform for ...