CareXM today announces the introduction of an AI Voice Agent within its non-clinical answering platform, extending its role in helping providers manage growing call volume without adding operational ...

Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

With its four-city nonprofit workshop tour, OpenAI aims to accelerate the integration of artificial intelligence into India’s ...

The updated IVR price target and what changed in the story Analysts have lifted their fair value estimate for Invesco ...

Plume has acquired Dublin-based Sweepr, adding an AI-native customer-care orchestration layer to its cloud platform for ...

Real-time voice artificial intelligence startup Deepgram Inc. has reasons to think the new year could be a good one after ...

The IT talent landscape has stepped into 2026 with significant influence from the rapid adoption of Artificial Intelligence (AI) and IT talent needs. Widespread adoption of AI and increasing digital ...

Combined platform turns real-time network intelligence into guided and automated actions across every support channel - ...

Plume Design, Inc. ("Plume"), the leader in intelligent services for ISPs serving connected homes and small businesses, today ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

The gritty mystery saga brings 1950s New York crime, courage, and a trailblazing female investigator together in one ...