CHICAGO (CBS)-- The rideshare company Lyft announced Wednesday that it is partnering with the ADT security firm for an Emergency Help system for both riders and drivers. The system allows riders or ...

Rideshare company Lyft is reintroducing a paid membership plan that offers new perks at half the cost of its previous subscription. The company announced the new plan — Lyft Pink — on a blog post ...

Bay Area senior citizens without smartphones can now use Lyft’s ridesharing service. Home Care Assistance partnered with Lyft so seniors can make a conventional telephone call to initiate a Lyft ...

Lyft is deploying agentic AI from Anthropic on AWS to streamline rider and driver support, cutting resolution times and handling support at scale.

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Lyft’s “customer obsession” helped the company reach all-time highs ...

Before this partnership, drivers were responsible for their own transportation from the event scene. In some cases, tow truck drivers might offer a ride to the relevant dealer or repair shop, but it ...

Ride-sharing services like Uber and Lyft have always been awesome at empowering people without viable forms of transportation to get around. A key demographic that’s been left out of reaping these ...

This browser does not support the Video element. Rideshare company Lyft is reintroducing a paid membership plan that offers new perks at half the cost of its previous subscription. The company ...