Microsoft has launched its Model Context Protocol (MCP) for Azure Functions, ensuring secure, standardized workflows for AI ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Virtual agents reduce the workload on human agents, allowing them to focus on complex or sensitive inquiries while ensuring consistent, accurate support. AI contact centers also enable real-time ...

Inside Microsoft’s Plan to Embed AI Agents Deep Into Windows Your email has been sent Image: Generated via Google’s Nano Banana Windows helped launch the PC era. Now, Microsoft wants to launch the age ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Not only can users search for roadmap updates, but you can also use the power of generative AI to summarize them and draft internal communications. Here are some examples of what you can do: Clone ...