Outsourcing is expected to change contact centers in the future as companies look to improve customer experience (CX) by utilizing ...

Belgian marine group DEME has taken delivery of its second newly constructed wind turbine installation vessel, Norse Energi.

After several weeks of thundery showers forecast, the second fortnight of January should turn "relatively drier", the ...

Former South Korean President Yoon Suk-yeol is due to face the first court ruling on Friday (Jan 16) stemming from criminal ...