Do our communication styles and the resulting behaviours impact on stress levels at work? Expressing our thoughts, feelings and needs directly, honestly, unapologetically and respectfully to others is ...

Often, passive-aggressive behavior stems from what is typically a good thing: the desire to avoid conflict. Or, it could be a byproduct of having a high level of empathy (another potentially good ...

Ever been in a conversation where someone’s words don’t match their tone, and you’re left guessing what’s really going on?