As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

AI agents are moving fast from experimentation to everyday business use, forcing leaders to make critical decisions about how ...

Analysts have been raising their price targets on Salesforce stock. This is despite CRM stock having been flat over the last ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...

Google is expanding the shopping features in its AI chatbot by teaming up with Walmart, Shopify, Wayfair and other big ...

An instant checkout feature will enable customers to complete purchases directly from the Gemini chat interface ...

Retailers and tech companies are empowering AI agents to make independent decisions, with major announcements expected at the ...

A workshop on artificial intelligence for NYC students put on by CDW and Salesforce helps ensure young people are thinking ...

The generative AI in chatbots market is poised for rapid growth, driven by rising demand for personalized interactions, cloud ...