SLM provides a holistic approach to service management, touching every aspect of customer service. As service operations have become more complex, and more important to the enterprise bottom line, ...

Agentic AI advancements in ServiceMax AI accelerate work order execution and enable improvements in first-time fix rates Agentic AI advancements in Servigistics expand AI-driven intelligence for ...

Offering services to accompany the products they sell is already an important consideration for manufacturing companies. Well-known examples include furniture that is assembled at the customer’s home, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Service Lifecycle Management Application Market: Global Industry Analysis and Opportunity Assessment, 2016-2026" report ...

Bill Pollock of The Service Council recently interviewed Bill Berutti of PTC about the impact SLM can have on your business. Pollock: You’re out in the field speaking to service executives every day.

Post-sales service is one area of the supply chain where profit potential still remains untapped by many manufacturers. But that may be changing with mounting evidence of its impact on a company's ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Tavant, Silicon Valley’s leading digital products and solutions company, today announced that it has been named a Major Player in the IDC MarketScape: Worldwide ...

More digital technology in more machines, increased capacity to transmit data, expanded data storage and faster data processing in the cloud, and the emergence of sophisticated artificial intelligence ...

STOCKHOLM, Oct. 02, 2025 (GLOBE NEWSWIRE) -- Syncron, a global leader in intelligent aftermarket Service Lifecycle Management (SLM) solutions, today announced it has been named a Major Player in the ...

BOSTON, Sept. 30, 2025 /PRNewswire/ -- PTC (NASDAQ: PTC) today announced the availability of new service lifecycle management (SLM) AI offerings in its ServiceMax ® field service management solution ...