The App Store and Google Play offers options that allow customers to remain connected amid the reported Verizon service ...

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...

AAA Central Penn reports that local travel planning services provide expert recommendations, insider knowledge, and peace of ...

The two main factors that affect the value of your federal retirement benefit are your high-three average salary and your ...

Several Durham police officers diagnosed with post traumatic stress disorder (PTSD) say they believe the service isolated ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

"We did not meet the standard of excellence our customers expect," Verizon said after the more than 10 hour outage.

From safety risks to financial hits, Verizon customers recount the nightmare of Wednesday's 10-hour nationwide outage.

Some Verizon customers can’t place outbound calls, though Atlanta Police Department says its 911 system is fully operational.

The chief judge of the Durham District Court was found not guilty of assault on a female and a misdemeanor charge of domestic ...

Tommy Schumpert was an educator, coach, administrator and elected official known for his leadership and calm temperament.